Refund & Cancellation Policy

Last Updated: 12 November 2026

At AniWorldTV Stickers, we want every customer to have a smooth and enjoyable experience with our digital sticker collections.

Please read this Refund & Cancellation Policy carefully before purchasing any product from AniWorldTV.

1. Digital Products – Important Information

AniWorldTV Stickers sells digital products, including downloadable PNG sticker collections and digital sticker packs.

All products are delivered electronically. No physical products will be shipped.

Because digital products can be downloaded, copied or accessed immediately after delivery, we generally do not offer refunds for change-of-mind purchases once a digital product has been successfully delivered or accessed.

However, this does not affect any refund or other rights you may have under applicable consumer protection laws.

2. When Can You Request a Refund?

We may consider a refund in the following situations:

A. Duplicate Payments

If you accidentally make multiple payments for the same product or order, you can contact us with the relevant transaction details.

After verification, eligible duplicate payments will be refunded.

B. Product Not Delivered

If you have successfully completed your payment but have not received your purchased sticker pack, please contact us.

We will first investigate the issue and attempt to deliver your purchase.

If we are unable to provide the purchased product, we may issue an appropriate refund.

C. Incorrect Product Delivered

If you receive a sticker pack different from the one you purchased, contact us with your order information.

We will investigate and arrange the correct product or an appropriate refund if the issue cannot be resolved.

D. Damaged, Corrupted or Incomplete Files

If your downloaded sticker pack contains corrupted files, missing content or files that cannot be opened or used as described on the product page, please contact us.

We will first attempt to resolve the issue by providing corrected files or a replacement download.

If the issue cannot be resolved, an appropriate refund may be considered.

E. Unauthorised Transactions

If you believe a payment was made without your permission, contact us immediately.

We will review the transaction and cooperate with the relevant payment provider where necessary.

3. When Are Refunds Generally Not Available?

Refunds will generally not be provided in the following circumstances:

• You change your mind after successfully receiving or downloading the digital product.
• You purchase the wrong sticker pack by mistake.
• You no longer want the product after receiving it.
• You experience compatibility issues with an unsupported application or device.
• You misunderstand the product description despite the relevant information being clearly provided before purchase.
• You request a refund simply because you do not like the artwork after receiving the product.

These exclusions are subject to applicable consumer protection laws and any rights that cannot legally be excluded.

4. How to Request a Refund

If you believe your purchase qualifies for a refund, please contact our support team.

Include the following information:

• Your name.
• Order ID or transaction ID.
• Email address used during purchase.
• Name of the purchased sticker pack.
• A brief explanation of the issue.
• Relevant screenshots or supporting evidence, if applicable.

Contact: Aniworldtv98@gmail.com

Please submit your request within 7 days of purchase where possible so that we can investigate promptly. This suggested reporting period does not limit any mandatory legal rights or remedies.

5. Refund Processing

Once your request has been reviewed and approved:

• We will initiate the refund through the original payment method wherever possible.
• Processing times may vary depending on the payment provider and your bank.
• You may receive a refund confirmation once the transaction has been initiated.
• If additional information is required, our support team may contact you.

Please note that AniWorldTV does not control the processing time of banks or external payment providers.

6. Order Cancellation

Since AniWorldTV Stickers sells digital products, order cancellation requests must be made before the digital product has been delivered or access has been granted.

If your order has not yet been fulfilled, contact us as soon as possible.

We will review your request and determine whether cancellation and a refund are possible under applicable policies and laws.

7. Chargebacks and Payment Disputes

If you experience a problem with your purchase, we encourage you to contact our support team before initiating a payment dispute.

We will make reasonable efforts to investigate and resolve genuine payment or delivery issues.

This does not restrict your right to contact your bank, payment provider or relevant consumer authority.

8. Changes to This Policy

AniWorldTV reserves the right to update or modify this Refund & Cancellation Policy when necessary.

Any changes will be published on this page with an updated revision date.

We encourage customers to review this policy before making a purchase.

9. Contact Us

If you have questions about this policy or need help with an order, please contact:

AniWorldTV Stickers Support

Website: https://aniworldtv.com

Email: Aniworldtv98@gmail.com

We appreciate your support and thank you for being part of the AniWorldTV community.

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